Terms of Sales

Terms and Conditions - HaloLight

General Terms and Conditions of Sale and Use

Overview

This website is operated by HaloLight. On this site, the terms "we," "our," and "us" refer to HaloLight. HaloLight provides this website, including all information, tools, and services available on it to you, the user, subject to your acceptance of all the terms, conditions, policies, and notices set forth here.

By visiting this site and/or purchasing one of our products, you engage in our "Service" and agree to be bound by the following terms ("Terms and Conditions of Sale," "Terms and Conditions of Sale and Use," "Terms"), including any terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms and Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, are sellers, customers, merchants, and/or content contributors.

Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not agree to all the terms and conditions of this agreement, you should not access the website or use the services provided. If these Terms and Conditions of Sale and Use are considered an offer, the acceptance is expressly limited to these Terms and Conditions of Sale and Use.

Article 1 - Conditions of Use of Our Online Store

By accepting these Terms and Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state, or province of residence, and that you have given your consent for any minor under your charge to use this website.

The use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in connection with the use of the Service, violate the laws of your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or other destructive code.

Any violation of these Terms and Conditions of Sale and Use will result in the immediate termination of your Services.

Article 2 - General Conditions

We reserve the right to deny access to services at any time to anyone, for any reason.

You understand that your content (excluding your credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, or use of the Service, or access to the Service, or any contact on the site through which the Service is provided, without express written permission from us.

Article 3 - Accuracy, Completeness, and Timeliness of Information

We are not responsible if the information available on this site is not accurate, complete, or up to date. The content of this site is provided for informational purposes only and should not be the sole basis for making decisions, without consulting more accurate, complete, and updated information sources. If you decide to rely on the content presented on this site, you do so at your own risk.

Article 4 - Changes to the Service and Prices

The prices of our products may change without notice.

We reserve the right to modify or discontinue the Service (or any part or content of the Service) at any time without notice.

Article 5 - Products or Services (if applicable)

Some products or services may be available exclusively online through our website. These products or services may be available in limited quantities and may only be subject to returns or exchanges in accordance with our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in our store. We cannot guarantee that your computer's display of colors will be accurate.

Article 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we modify or cancel an order, we may attempt to notify you by contacting you at the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Article 7 - Optional Tools

We may provide you with access to third-party tools that we do not monitor, control, or have any influence over.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind, and without any approval. We will not be liable for any legal responsibility arising from or related to your use of these third-party optional tools.

Article 8 - Third-Party Links

Certain content, products, and services available through our Service may include materials from third parties.

We are not responsible for reviewing or evaluating the content or accuracy of these sites, and we do not guarantee and assume no responsibility for any content, websites, products, services, or other materials accessible from or through these third-party sites.

Article 9 - Comments, Suggestions, and Other Proposals from Users

If, at our request, you submit specific content (for example, to participate in contests), or if, without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you grant us the right, at all times and without restriction, to edit, copy, publish, distribute, translate, and otherwise use any comment you send us.

Article 10 - Personal Information

By using this website, you agree to our collection and use of your personal information in accordance with our Privacy Policy.

Article 11 - Liability

We are not responsible for any damages, losses, or expenses caused by delays, errors, or any technical difficulties beyond our control. This includes, but is not limited to, system failures, internet issues, and issues with payment processors.

Article 12 - Indemnification

You agree to indemnify, defend, and hold harmless HaloLight, its affiliates, and its employees from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from your use of our website or violation of these Terms and Conditions.

Article 13 - Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason, including if you breach these Terms and Conditions.

Article 14 - Governing Law

These Terms and Conditions are governed by the laws of the country where HaloLight is registered. Any disputes arising from these Terms will be subject to the jurisdiction of the courts in that location.

Article 15 - Dispute Resolution

Any disputes arising out of or related to these Terms and Conditions will be resolved through binding arbitration in accordance with the rules of the applicable jurisdiction.

Article 16 - Force Majeure

We will not be held liable for any delay or failure in performance resulting from causes beyond our reasonable control, including natural disasters, labor disputes, or other circumstances outside of our control.

Article 17 - Severability

If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions will remain in effect.

Article 18 - Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. It is your responsibility to review this page regularly for changes.

Article 19 - Contact Information

If you have any questions about these Terms and Conditions, please contact us at the provided contact details.

Article 20 - Entire Agreement

These Terms and Conditions, along with our Privacy Policy and any other legal notices, constitute the entire agreement between you and HaloLight regarding the use of this website.

© 2025 HaloLight. All Rights Reserved.

Contact Us

Frequently Asked Questions

No worries! If your order has not yet been shipped, contact us immediately at info@halolight.fr.

At Halolight, we offer free delivery to European Union countries for purchases over €25!

Below, delivery is €3.50

Your order will be shipped to you within 3 working days.

Your items will be delivered to you via your local postal service.

Your items are delivered according to the delivery times of your local postal service.

Don't worry, our smaller packages will be delivered directly to your mailbox.

Otherwise your package will be waiting at your post office where you can collect it.

You will be alerted by your local post office to collect your order as soon as possible.

However, if the item never arrived at its destination, contact Customer Support to clarify the situation, there will always be a solution!

Depending on the items purchased, you may receive your order in several installments!

If you still have any doubts, contact us, there is always a solution at Halolight!

At Halolight, your security, whether during browsing or your purchase, is a priority: during your browsing, all our pages without exception use Letsencrypt.org certificates (httpS for "Secure"), SSL/TLS format, renewed regularly.

As for your payments we work with Amex, Mastercard, Visa, Apple Pay, Amazon Pay and many others for maximum end-to-end security!

Our contact details

ATCM Group Limited

71-75 Shelton Street, Covent Garden, London WC2H 9JQ, UNITED KINGDOM

Company Number: 14757522

Email : info@halolight.fr